Scope of Application
For all contracts which are concluded via the SN3 online-shop, the General Terms and Conditions for Online-Purchases of the SN3 (below named SN3) apply exclusively in the current legal version valid at the point of the completion of the contract. We reserve the right to vary the SN3. We hereby contradict all deviating regulations. Alterations and supplements to the arrangements of this contract must be confirmed by us in writing. Supplementary oral agreements must be documented on a permanent data medium such as e-mail. Any alterations of the conditions, including this clause or arrangements on deliveries and expiry dates, require as well our written confirmation.
Offers and Conclusion of Contracts
Offers on these web-pages are subject to confirmation and not binding, unless a binding warranty is expressed. Orders are only binding for us if we have confirmed them or performed them by delivering the merchandise. After the customer has placed the order by filling in and confirming the online-form, the contract receives formal approval by our subsequent explicit confirmation or performance of the order.
Trial Purchases
The purchase at the SN3 online-shop is proceeded on trial, which means that the customer can return the merchandise without stating any reasons within 14 days. Products have an added label, which has to remain on the product to be send back. The contract of sale becomes effective on receipt of the merchandise by approval of the customer, by removing the label and at the latest on expiry of the above mentioned period of 14 days for returning the merchand.
Sale on Approval
If the customer is a consumer and citizen of an EU country, the sale in the Online Shop of SN3 is on approval, i.e., the customer may return the supplied goods upon expiration of the aforesaid 14-day return period.
Revocation Clause
a) Right of revocation/cancellation instruction for customers that are consumers and citizens of an EU country.
The customer can revoke his declaration of contract without stating any reasons within 14 days in written form, thus via mail, fax or e-mail or by returning the merchandise. The revocation period begins on receipt of the merchandise and with the present instruction. The punctual dispatch of the revocation or the returned merchandise is sufficient for the protection of the right of revocation. The revocation or the merchandise has to be sent to:
Danielle G
Kipdorpvest 37
2000 Antwerp
T +32 (0) 3 231 08 20
b) Consequences of revocation
Goods that can be send in a package must be returned to us provided with the added label on the good. The customer shall bear the return expenses, unless the supplied goods are defective or not in keeping with the ordered goods. The reimbursement of payments must be effected within 30 days. For the customer, the time limit starts at the time of sending the cancellation instruction or the goods, and for us upon the receipt.
Supply Reservations
We are not obliged to perform the contract in case there are articles which cannot be delivered due to unavailability. The customer has to be informed immediately and any prepayments have to be reimbursed to the customer. The remarks under the above item I.3 shall apply correspondingly. In this case, however, different regulations for flat rate shipping charges must be stipulated with respect to the sales territories within and outside the EU. SN3 reserves the right to deliver an article which is equivalent in price and quality. The article can as well be returned by the customer if not satisfied within the above mentioned period according to sub-paragraph 3; in this case the returning of the merchandise is free of charge. The delivery of the merchandise is carried out only in usual household quantities. Prices are valid as at the point of placing the order. All prices include VAT. We do not grant any cash discounts.
Payment
Payment for all orders must be made by credit card. Payments must be done before sending out the order. The customer has the right to refuse performance or the right of retention only for counterclaims which refer to the same contract. Offsettings of counterclaims are only admissible, if the counterclaim is undisputed or stated as legally binding.
Retention of Title
The merchandise remains our property until full payment is done.
Warranty
Legal warranty obligations are valid for all deliveries. The period of limitation is 2 years, starting with the transfer of the merchandise.
Data Protection
At all times we process personal data in strict compliance with this Privacy Policy and the Belgian Privacy Act of 8 December 1992.
We only collect and process personal data for specific and legitimate purposes. We gather personal data to process orders that a customer places and to complete each sale on this website, for marketing purposes, for customer relationship management, and for statistical purposes. Where possible, data will be used in anonymous or encrypted format. Notice: The customer has at any time the possibility to reject the use, processing and transfer of his data for marketing activities or revoke the permission. After having received the customer revocation, we will stop any use of the customer data. This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Place of Jurisdiction
The place of jurisdiction is Antwerpen.
Severability Clause
In case there are single void regulations of these SN3, the validity of other regulations and of the whole contract is not affected. The invalid regulation shall be modified in a way that makes it come closest to the intended objective.
Provider Identification:
Danielle G
Kipdorpvest 37
2000 Antwerp
T +32 (0) 3 231 08 20